Rashi Gupta
Chief Data Scientist and Co-Founder, Rezo.ai
Latest Articles By Rashi Gupta
For Contact Centers, How Does Digital Transformation Appear In 2022?
AI and Automation are leading-edge, intuitive technologies for digital contact centers that eliminate mundane tasks and speed up resolutions of customer queries.
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Here's How Contact Centres Are Using AI To Solve The 'Voice Problem'
Artificial intelligence and machine learning-based voice analysis models have become highly sophisticated to address contact centres' 'voice problem'.
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