RedSeer Consulting, a research based advisory firm focused on achieving excellence in the consumer internet market, reveals that the delivery performance metrics (Order to Delivery Time and Compliance %) across major Saudi Arabian cities is better than in India.

While the Indian E-commerce market is much more competitive and mature (in terms of well-funded players) than Saudi Arabia, deliveries across Riyadh and Jeddah are still much faster than Mumbai, Bangalore and Kolkata; while deliveries across Delhi are half a day faster than Saudi Arabian cities.

Compliance for all Saudi Arabian cities is 100%, even though majority of orders are non-warehouse fulfilled; compared to around 88% across Indian cities.

Commenting on the finding of the research, Sandeep Ganediwalla, Managing Partner, RedSeer Consulting said, “The simplified (read no interstate transfer tax) tax regime across Saudi Arabia, has led to check-post free travel, leading to a faster supply chain. Whereas in India, 65% of logistics move by road and time spent at interstate check posts due to the difference in taxes between states accounts to idle time (60% of total journey time). This is despite the Indian market being more competitive and mature.”