It’s all about increasing customer satisfaction and user experience. Abinash Tripathy, CEO and cofounder, Helpshift, explains the business and a few basic details about customer support technology.
As the world rapidly moves to adopt in-app support for business to consumer communication, Helpshift’s Series B round continues to enable the company to take autonomous customer support to the next level.
Companies such as Zynga, VirginMedia, Microsoft, WesternUnion, Flipboard, Shyp, Luxe, Wordpress, and thousands of other industry leading brands, startups, and developers use the Helpshift platform to provide in-app support.