Zipteams, a leading conversational intelligence platform for inside sales and customer success teams, today announced the successful closure of $700K seed funding led by IndiaQuotient and a group of angel investors. Zipteams uses AI to make customer conversations more contextual, engaging, and fruitful by enabling sales teams to bring the right data points to their customers at the moment of need.
Sales teams today depend on CRMs for the context and data about the customers, however, today they are more constrained than enabled with the CRMs because of the manual nature of data entry in them. Zipteams will make the $145 bn CRM investments more worthy by automatically capturing customer data right at the source where the conversations are happening.
The funding will enable Zipteams to invest further in its unique concept of intelligent digital salesrooms that have the capability to harness data and bring real-time customer insights to inside sales and customer success teams in virtual meetings. The company will look to strengthen the engineering and machine learning teams to enhance product offerings and seeks to achieve significant user growth in India and the US markets within the next 12-15 months. IndiaQuotient’s experience with a vast network of successful product companies will aid Zipteams in taking strategic go-to-market decisions to achieve an exponential product-led growth journey.
On the announcement, Siddhartha Srivastava, Founder, Zipteams, said, “The proportion of inside vs outside sales teams is continuously growing over the past few years( 45.5% now). Infact, the inside sales teams are growing 15X faster than the outside sales team. However, in this virtual, hybrid setup, there is a considerable demand for advanced technologies to assist the teams to deliver high performance in virtual customer meetings, consistently. With Zipteams, we aim to empower inside sales and customer success teams with a platform to unlock value from the massive data that is being generated in their daily customer conversations. We are already seeing great traction for the product and are continuously growing our waitlist and user base significantly week on week.