ZUMATA today announced that it has been named a winner of the IBM Choice Award for Top New Business Partner. Honored at the IBM PartnerWorld Leadership Conference in Las Vegas, Nevada, United States, ZUMATA was recognised for its ability to leverage IBM Watson’s suite of API’s in formulating tools and solutions for businesses that enhance the customer experience throughout the entire customer journey. In particular, ZUMATA’s solutions improve areas of personalised recommendations, advisory on product choices and automation of on-demand customer service via voice or text.
The IBM Choice Awards recognise select IBM Business Partners for their outstanding performance and commitment to delivering IBM-based solutions and mutually significant business impact. Winners are selected annually across a range of categories by IBM leadership in each geographic region and are renowned for building superior customer relationships.
"Our IBM Choice Award winners set the bar high and consistently deliver client satisfaction and business excellence," said Marc Dupaquier, General Manager of IBM Global Business Partners. “We’re pleased to honour ZUMATA for continuing to uphold IBM values in pursuit of helping clients thrive in the cognitive era.”
“IBM has many great partners, and receiving this award is an honour and testament to the capabilities of our team to deliver deep tech-and-artificial intelligence-enabled solutions that are truly world-class and cutting-edge. We look forward to continuing to delight our mutual clients, and to expand our partnership with IBM,” said Josh Ziegler, CEO of ZUMATA.