Cartisan, a start-up based out of Bengaluru, completed 2 years of helping car owners find trusted service stations and mechanics for their car’s wellbeing. This company received another round of funding recently of an undisclosed amount. They also provided Bosch a white labelled software solution by providing them with a Bosch labelled app built on the existing Cartisan’s app and software.
This start-up was founded by Venkat Sreeram, Sharath Murthy, Pete Bulley and Rajat Patni to be a market place of car equipments but it evolved into a service related one. Talking about its start, Venkat Sreeram, Founder of Cartisan said, “We started it to make it more like a ‘MakeMyTrip’ but it turned out to be an ‘OYO’.”
The triggering idea behind this was the lack of customer satisfaction that he could see in many car repair warehouses. “Once the warranty period is done, people don’t prefer taking their cars to the car’s branded service centres and begin looking for other alternatives and there are not many branded service chains. So we bridge the gap. The customers trust our brand and we make sure we deliver it right” he added.
The team at Cartisan tries to make sure the service is done at the customer’s house as much as possible and if this does not seem feasible then take the responsibility for the service centres. “We’ve learnt that there are very less service centres that are trustworthy the hard way. Hence we make sure one from our team is there at the service centre or at the customer’s space the whole time the repair or cleaning procedure goes on”, added Venkat when asked about the service centres he has been or is working with.
They plan on expanding in various sectors with retail and B2B being the main ones. In retail and B2C, they plan on focusing more on premium high-end vehicles and also scale up their services. While in B2B fleets are their focus points.
After being seed-funded by cricketer Yuvraj Singh through the YouWeCan ventures, they recently got their angel investment of a small amount last year. Going forward, they do not have immediate plans of searching for investors.