Home services platform, UrbanClap has been engaged as the Furniture Assembly Service partner for IKEA in Hyderabad. The world’s largest furniture retailer will open its first store of about 400,000 square feet property in Hyderabad’s Hi-tech city this summer.
IKEA is a Swedish home furnishings retailer popularly known for its well-designed and affordable flat packed furniture and Do it yourself (DIY) concept. As part of this collaboration, consumers purchasing a select range of IKEA furniture from the store will be able to book furniture assembly services via the UrbanClap app or website. IKEA will contribute in the training of the carpenters on UrbanClap’s platform, thereby, upskilling them to become professional IKEA assemblers. The professional will reach the required location in around 90 minutes, providing an immediate solution for customers looking to begin using their new furniture.
Commenting on the partnership, Varun Khaitan, Co-founder, UrbanClap, said, “IKEA is an extremely prominent global brand, and has been the world’s largest furniture retailer since 75 years! The company’s belief in UrbanClap as a partner is a source of pride for us, and a boost to India’s entire startup ecosystem. The partnership is a result of the mutual objective of the two brands to keep customer experience and efficiency at the centre of everything. We look forward to enabling customers to enjoy the long-awaited entry of IKEA into India, and are pleased to have a vital role in IKEA’s plan to provide Indians with the best furniture in the world.”
Patrik Antoni, Deputy Country Manager, IKEA India said, “As we get closer to the first IKEA India store opening, we are working to create a convenient and affordable service offer for Indian customers. DIY or Do it yourself is still a new concept in India and we will invest heavily to provide affordable and quality services. We are happy to partner with UrbanClap, India’s largest home services platform wherein trained carpenters in Hyderabad will assemble furniture for IKEA customers’ at their homes. The IKEA trained carpenters will be listed on the UrbanClap platform and customers will be able to order their services. This is a win win situation both in terms of strengthening our business offer as well as engaging local community to be part of the IKEA business To further strengthen our services offer, IKEA will also have an in-house team of 150 assemblers, out of which today 75 are women in line with our commitment to have 50% women co-workers at all levels in IKEA India.”
UrbanClap will use automated hyperlocal matchmaking to identify the service professionals in a 5-7 km radius, and will provide a 30-day service guarantee and insurance against damages.
Service professionals in this category will be able to use UrbanClap’s ‘Pro’ app to comprehensively schedule and manage requests, enabling greater efficiency and convenience for all concerned.