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Sapan Choksi

Sapan Choksi is the Chief Executive Officer of Systems+, a 30 year-old IT solutions company with services across IT Consulting, Managed Captive offshoring, Technology Solutions, Mobility and Analytics. The company takes pride in supporting its global clientele across the U.S, Europe and Asia.

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Upcoming Tech Trends in 2018

2017 saw a lot of IoT innovations. It is amazing how we are able to communicate with smart, interconnected devices that gather data, compute it, sync it and share it- all without human intervention.

We live in a world full of digital innovation and disruption today, so much so that the pace of these technological innovations has overtaken that of business innovations and strategies. In this cut throat world of competition, it has become imperative to adapt and integrate operational practices with the latest technology that comes your way, otherwise, you may face the risk of turning obsolete.

Many such technological advancements like intelligent apps, multi-cloud and hybrid cloud adoption, IoT, artificial intelligence, machine learning, blockchain and the rise of cryptocurrency shaped up 2017. Now, as the year comes to an end, the speculations in the IT industry point towards IoT, AI and cryptocurrency being the disruptors that will take this innovation wave ahead in 2018 and leave their mark behind.

When we talk about AI, it is very critical in the technology space today. The ability to store and compute data has become easier, and this ability is what determines the functionality of your AI systems. If used wisely, this has great practical advantages in the services market. Take the simple example of chatbots backed by AI engines that are commonly being used by businesses today. Their use has reduced manual effort, increased accuracy and led to the overall betterment and personalization of customer experiences. For any B2C business, this is a huge opportunity to differentiate and lead. Machine learning, deep learning and immersive data environments with AI systems in place are just in their infancy phase with a lot of potential upside. We will see significantly more of this innovative technology in the coming years.

2017 saw a lot of IoT innovations. It is amazing how we are able to communicate with smart, interconnected devices that gather data, compute it, sync it and share it- all without human intervention. While there are predictions that say that the number of IoT devices will increase to more than 75 billion in the next 2 years, it is no surprise. Mobile platforms integrated with IoT have just started coming in and many explorations await in this sector. Improved analytics and security need to be in place for all this to materialize as IoT involves a huge amount of data that needs to be processed for it to function correctly.

And last but not the least. Cryptocurrency a la bitcoin undoubtedly has been one of the most spoken about topics in the IT industry. While many choose to believe that it is a fad and simply a concept, I think that there is much more to it than we realize at the moment. The only thing is that it lies in the unknown sphere right now- we do not fully understand its implications and risks. Security is the biggest concern of all. It may be built on the blockchain concept which is said to be foolproof, but is anything foolproof or perfect, really? That being said, it truly is an amazing idea that has grabbed everybody’s attention in the past year and has an interesting road ahead. Who knows, there could be a day when all of us in the world could use a single currency, that of the bitcoin. Imagine that!

Disclaimer: The views expressed in the article above are those of the authors' and do not necessarily represent or reflect the views of this publishing house


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