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Paytm Payments Bank Announces Partnership with Mumbai Dabbawalas Association

Paytm Payments Bank recently partnered with Induslnd Bank to introduce first-of-its kind facility to create a Fixed Deposit when the customer balance exceeds Rs 1 lakh at the end of day.

Paytm Payments Bank, India’s largest digital bank which provides zero balance accounts and zero charges on digital transactions, has partnered with the Mumbai Dabbawala Association, which has a strong network of dabbawalas who deliver home-cooked food to around 2 lakh Mumbaikars every day. As part of this association, around 5000 dabbawalas will now be able to collect instant payments for their Dabba service through Paytm QR. Additionally, they will also avail an easy access to banking and other financial services by opening their bank accounts with Paytm Payments Bank.


These dabbawalas can avail personalized banking by walking into banking outlets ‘Paytm Ka ATM’ for easy cash deposits and withdrawals and start earning 4% in their savings account and up to 6.85% in wealth management accounts. These specially branded outlets will play a key role in bringing banking access by ensuring customers find it easy to locate an access point near them. The addition of Mumbai’s widespread Dabbawala service to the Paytm ecosystem is in line with the bank’s mission of bringing half a billion Indians on to the mainstream economy.


Renu Satti, MD & CEO - Paytm Payments Bank said, “Mumbai dabbawalas have earned global recognition for their impeccable world-class supply chain management. We are glad to simplify payments for their strong network with our Paytm QR and also provide banking services. This partnership enables the dabbawalas to collect instant payments from over 2 lakh Mumbaikars without the complexity of handling cash.”

Dabbawala Association President said, “An average Dabbawala covers about 60-70 kms every day and services thousands of households across Mumbai. This makes accepting cash payments a challenge for our colleagues. Paytm QR-based mobile payments will help us continue our legacy of impeccable delivery and service. As India is fast moving towards a digital-first economy, we are excited to bank with India’s largest digital bank.”

Paytm Payments Bank recently partnered with Induslnd Bank to introduce first-of-its kind facility to create a Fixed Deposit when the customer balance exceeds Rs 1 lakh at the end of day. Customers can redeem their deposits instantly, anytime without paying any pre-closure or miscellaneous charges and earn up to 6.85% annual interest.


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paytm payments bank Mumbai Dabbawalas Association

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