Capillary Technologies, the omni-channel customer engagement and commerce platform which provides solutions to retailers, today announced that it is looking to hire 200 people across Asia. The announcement is in line with the company’s commitment to achieve a stellar revenue growth of 2X by March 2018.
Capillary Technologies is investing $4mn annually in order to launch products to make the process for brands’ seamless, thereby helping them deliver the best-in-class customer experience. This entails a strong, talented workforce who would ideate and come up with innovative products, given the upcoming trend of chatbots, AI and other such products which are set to revolutionize the retail industry.
Commenting on the announcement, Aneesh Reddy, CEO and Co-founder, Capillary Technologies commented, “We have consistently grown 2-3X in the last 3 years and now we are aggressively weighing two objectives. First is hiring and the second is bringing in innovative products for our marquee customers. We firmly believe Asia is at the cusp of digital transformation and we will add a string of products, which are fundamentally game changing. This hiring of 200 new employees includes ramping up Sales and Account Management teams and Customer Success team across India, Southeast Asia, EMEA, and China regions, where sales Leaders will help us win New clients and penetrate the market deeper, capturing Wallet share whereas the ‘customer success’ teams will help with Customer Delight & upselling and cross selling capillary’s solutions. These teams will simultaneously also help in retaining existing customers.”
“Apart from this, the company is looking to build a small Tech Team in China in order to drive Chinese specific Social media tools & engagements for our local Chinese customers. In regions across Dubai, Shanghai, Singapore, Malaysia, Thailand, Indonesia, Myanmar & India, Capillary is bringing on board an 80 member strong team.”
Upholding gender and ethnic diversity at the workplace, Capillary Technologies is reaching out to more number of women talents in its latest hiring spree and will also be looking at hiring local nationals across geographies The Company has adapted to the hiring trend of Candidate Driven Market from Employer Driven Market. It makes use of AI and predictive outbound hiring solutions that helps discover passive and high quality Talents while engaging with them in real time, via Chatbots leveraging AI Patterns and offering Candidate Delight.
Capillary Technologies had raised funding from players such as Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures. The company currently enables over $6 Billion worth transactions (10% of organized retail in India), 25,000 stores, 200 Million consumers, 250+ enterprise e-commerce implementations across 30 countries.
Recently, Capillary Technologies has acquired Sellerworx and MartJack to strengthen their omni-channel products and solutions portfolio.